Our Policies

The ISO/IEC 27001 Information Security and ISO 9001 Quality Management System policies applied across Metaverse Teknoloji.

This is an English translation provided for convenience. In case of any discrepancy, the Turkish original prevails.

ISO/IEC 27001

Information Security Policy

Document no.
PO-YN-01
Revision
00
Issue date
04.11.2023
Approved by
General Manager

To protect its reputation, its trustworthiness and its information assets, and to keep its core and supporting business activities running with the least possible interruption, Metaverse Teknoloji has adopted the following objectives as its information security policy:

  • Protect the information assets the company processes, stores and shares with other organisations in line with the principles of confidentiality, integrity and availability;
  • Manage information assets, determine their security value, needs and risks, and develop and continually improve the management system established to apply controls against security risks;
  • Identify continual improvement needs and opportunities by assessing the risks arising from our activities, in line with the company's vision and mission;
  • Keep pace with technological developments and changes relevant to the scope of the services we provide;
  • Ensure business continuity by reducing the impact of information security risks;
  • Comply with the national and international regulations, legal and statutory requirements, contractual obligations and corporate responsibilities towards internal and external stakeholders to which we are subject;
  • Maintain the capability to respond rapidly to information security incidents and minimise their impact;
  • Maintain and improve the level of information security over time through a cost-effective control infrastructure;
  • Enhance the company's reputation and protect it from adverse effects related to information security;
  • Protect personal data in accordance with the Turkish Personal Data Protection Law (KVKK);
  • Deliver training that develops employees' information security awareness and competence, provide the necessary support, and become an exemplary organisation in the sector, integrated with our other management systems;
  • Comply with legal requirements on climate change and incorporate the related risks into our processes.

Every member of Metaverse Teknoloji is responsible for acting in line with these objectives and contributing to the system.

Download original (PDF, Turkish)

ISO 9001

Quality Policy

Document no.
PL.01
Issue date
01.01.2024
Approved by
General Manager

Committed to sharing its knowledge with interested parties, delivering high-quality services and putting customer satisfaction first, Metaverse Teknoloji has established and implemented its Quality Management System policy around the following principles.

  • Deliver high-quality services
  • Offer an effective and broad range of products
  • Ensure happy and satisfied customers
  • Comply with laws and regulations without compromise
  • Regard our customers and employees as the source of our existence
  • Apply personal data security in all processes to give interested parties the confidence they need
  • Comply with the requirements of the Quality Management System and ensure continual improvement
  • Assess potential risks and opportunities across all our activities and systematically embed a culture of prevention in the company
  • Share this approach and our priorities with the public and our other interested parties
  • Comply with legal requirements on climate change and incorporate the related risks into our processes

Our employees working around these principles and acting with awareness is essential to the effectiveness of the management systems we have established.

Download original (PDF, Turkish)